dada8c Privacy Policy: What We Collect and Why

This page covers the website at dada8c.org, the Android app (version 3.9.9) and live chat. Read it once and you will know where your name, phone number and payment records sit.

A betting account holds two kinds of information: who you are, and what you did with your money. dada8c collects both, and this page sets out exactly how far that record goes, who can open it, and what you can ask us to change. The wording is deliberately plain so you can read it once without a glossary.

What We Collect When You Open an Account

Registration asks for four things: your full name, date of birth, mobile number and district. That is enough to create an account and claim the 105% first deposit bonus. Nothing more is compulsory at that point, and you can browse the game lobby before you add a single taka.

The picture widens before money leaves the account. When you request a withdrawal we compare the name on your wallet with the name in your profile. If the amount is large or the account is new, we ask for one identity document: a National ID card, passport or driving licence. Review normally finishes inside 12 hours, and the check sits before your first withdrawal rather than after it.

Categories of personal data held by dada8c
What we hold What it includes Why we hold it
Profile Name, date of birth, mobile number, district Age check, account recovery, matching a payment
Identity document NID, passport or driving licence, requested only when needed Confirming the account holder before a payout
Payment records Wallet or bank number, transaction reference, amount, time Tracing a deposit or withdrawal to your balance
Play and device data Bets, session length, IP address, phone model, app version Fair play checks and spotting a shared or hijacked login
Chat transcripts Messages you send to support, with timestamps Solving the same problem twice without repeating yourself

No dada8c staff member will ever ask for your wallet PIN or a one-time code in chat. bKash, Nagad, Rocket and Upay keep those inside their own app. If someone requests one, close the conversation and report it through the live chat button on this site.

How Your Deposits and Withdrawals Are Recorded

A deposit of at least ৳450 usually reaches your balance in about 4 minutes. When the wallet confirms the transfer, we save the transaction reference, the amount and the exact time. That reference is the reason support can find a late credit without asking you to screenshot your wallet.

Withdrawals move the other way and normally take about 26 minutes. The ceiling is ৳225,000 a day on a standard account and rises with your VIP tier, up to ৳3,000,000 a day at Signature level. The minimum you can withdraw is ৳400. Every payout carries the same record as a deposit, so a missing amount can be traced from both ends.

We store wallet numbers and bank account details because they are the route your money takes. We do not store your wallet PIN, and we do not keep a copy of any one-time code. Card numbers are never requested, because cards are not a payment route on this site.

Cookies: What They Do on dada8c

Cookies are small files the site writes into your browser. On dada8c they do four jobs and very little else.

  • Keeping you signed in

    The session cookie carries your login from page to page, so you are not typing a password seven times in a row.

  • Remembering your settings

    Currency stays in ৳ (BDT) and your language choice is stored, so the lobby opens the way you left it.

  • Security checks

    A login from a device that has never touched your account raises a flag for our risk team and may need a confirmation step.

  • Counting visits

    Aggregate numbers tell us which guide pages get read, so we know which ones to rewrite rather than guess.

Nothing inside a cookie holds your password or a photo of your document. To clear them, open your browser settings and delete site data for dada8c.org. Blocking cookies altogether will stop sign-in, because the login session needs one to work.

Who Sees Your Data

Access inside dada8c is limited by role, not by seniority. A support agent sees your chat history and your last few transactions. A payments analyst sees wallet references and amounts. Document images sit in a separate store that only the verification team can open, and every lookup is written to a log.

What dada8c shares with outside partners
Partner What we share What they never receive
Payment providers Amount, wallet number, transaction reference Your bets, your documents, your chat history
Identity verification Document image and the name printed on it Your balance or your deposit history
Game studios A player ID and the round result Your name, phone number or payment details
Legal requests Only the records a valid request names Anything beyond that request

The studios behind the lobby, from Evolution and Ezugi to PG Soft and JILI, need a player ID to settle a round. They do not need to know who you are, so they are not told. We do not sell personal data, and we do not hand your mobile number to advertisers.

Access, Correction and Deletion Requests

You can ask what we hold, fix a detail that is wrong, or close the account entirely. Each request follows the same short route.

  1. 1

    Open live chat

    Say that you want to make a data request. Support runs 24/7 and opens a ticket with a reference number you can quote later.

  2. 2

    Confirm that it is you

    We ask two or three questions from your profile. For a copy of a document we also ask you to name one recent transaction.

  3. 3

    Say what you need

    A copy of your records, a correction to a spelling or a district, or full deletion of the account and its app login.

  4. 4

    Read our reply

    Document-related requests are answered within 12 hours. Other requests land in the same window unless we have to check a payment with the wallet first.

Deletion removes your profile, chat history and app login. It cannot remove transaction records that accounting and anti-money-laundering rules require us to keep. Those records stay locked, are used for nothing except a legal or audit request, and are not put back into any marketing list.

Retention: How Long Records Stay With Us

An open account keeps its data, because a balance without a history cannot be checked. When you close the account we delete what we are free to delete and lock the rest. Transaction records stay for as long as tax and anti-money-laundering rules ask for them, and no longer.

Chat transcripts live while the account exists, so the next agent can read what the last one promised. Document images are removed once a withdrawal has been approved and the account has no open dispute. If a dispute is open, the image stays until it closes.

The Locks We Use and the Ones You Control

Data travels over encrypted connections, and document images sit in a folder with an access list instead of a public link. Sessions expire after a period of inactivity, and a login from a new device raises a flag for review.

Three habits protect you more than anything we can build. Keep your dada8c password different from your wallet password. Never share a one-time code with anyone who messages you first, however official the profile picture looks. And log out on a borrowed phone. If your handset is lost, contact live chat and we will freeze the account until you are back in.

Age, Location and Fair Play Checks

dada8c is for adults only. You must be 18 or older to register, deposit or place a bet, and the site is set up for players in Bangladesh, priced in ৳ (BDT) and timed to UTC+06. We look at the IP address and device at sign-in; a login routed from outside the country may be paused until support confirms it with you.

One person, one account. Duplicate accounts found during a bonus review are closed, and the linked balance goes back through the original payment method. That check exists because a second account is usually how bonus abuse and stolen wallets start.

When This Document Changes

We rewrite this page when the way we handle data actually changes: a new payment method, a new app release, or a new check before a withdrawal. The current text matches app version 3.9.9. If a change affects what you agreed to, we show a notice inside your account before it takes effect, so you can read it and decide.

Questions About Your Data

Do you keep my NID photo after verification?
Only while it is needed. Once a withdrawal is approved and no dispute is open, the image is deleted. The verification result itself stays with the account so the next payout does not repeat the check.
Can I deposit and play without sending a document?
Yes. Deposits from ৳450 and play in the lobby need only your profile details. A document is requested before your first withdrawal, not at sign-up, and review usually finishes within 12 hours.
Is my chat with support private?
The transcript is visible to the support team and to nobody outside it. We keep it so that a second agent can pick up your case without making you explain it again from the beginning.
What if someone else has been using my account?
Tell live chat straight away, at any hour. We freeze the account, review the login history and the recent bets, then agree a new password with you before it reopens. Do not change the wallet PIN until we confirm the freeze.

If you want to review these settings against your own account, sign in from the dada8c home page, or open an account and read the privacy options in your profile before your first deposit.